TalkBridge Support

Need help? Email us at support@cxy.work. Please include your iPhone model and iOS version. We usually reply within a few business days.

Frequently asked questions

What is TalkBridge?

TalkBridge is a face-to-face, split-screen travel translator. After you download language packs, speech and translation run on your iPhone—so conversations can keep going when you are offline. Offline travel phrases are free and need no account.

Do I need an account?

No. TalkBridge does not require a TalkBridge account. Offline phrases work without signing in.

When do I need the internet?

Download language packs while you have a connection (before you travel). After packs are installed, on-device speech and translation can work offline. Purchases use Apple StoreKit. Opening Support or Privacy links uses Safari when you tap them.

Is there a paywall before the first conversation?

No. You can start a face-to-face conversation without buying Pro first. Offline phrases stay free.

What does Pro unlock?

Pro unlocks ongoing Pro conversation features after packs are downloaded. Plans shown in the app may include yearly (featured; optional 7-day trial), monthly, and lifetime. There is no weekly plan and no ads. Current prices appear in the app and on the App Store.

How do I restore Pro on a new device?

Sign in with the same Apple Account, open TalkBridge → Settings → Restore Purchases. No TalkBridge account is needed.

How do I request a refund?

Purchases are processed by Apple. Visit reportaproblem.apple.com, sign in with your Apple Account, find the purchase, and choose “Request a refund”.

Does TalkBridge collect my data?

No. See our Privacy Policy.